nuendo.com down?

[colony nofi]

Anyone else having trouble getting to nuendo.com?
B.

[TerryG]

No, fine from here...

[colony nofi]

and cubase.net
or is it just me?

steinberg.net seems ok.

[colony nofi]

Very wierd.
My mac did just update to safari 5... I blame that!
(google cache is working, but trying to go to ANY pages on those two sites just come up with errors.)

And just tested about 15 other sites quickly. they all work. Wierd

B.

[TerryG]

Cubase fine too... it's you.

[colony nofi]

:) So wierd that it just appears as those sites that are down. Chrome / Firefox both having the same issues. I'm running to my studio, so will try again there on a different net connection.
Thanks for checking.

[colony nofi]

And I'll try hard not to say wierd again.....:icon_eek3:

[colony nofi]

Anyone in australia able to get to nuendo.com?
I've just changed my dns, (from isp to google dns, and then tried open dns....)
No dice.
Tried from Iphone using 3g (not wifi) and no luck either.
Ah well. I'll worry about it again later, and hopefully it will right itself.
(Looking at www.whatsmydns.net, seems that nuendo has probs in china, russia and one little part of the USA, but not Aus.)

[LEX]

Anyone in australia able to get to nuendo.com?
I've just changed my dns, (from isp to google dns, and then tried open dns....)
No dice.
Tried from Iphone using 3g (not wifi) and no luck either.
Ah well. I'll worry about it again later, and hopefully it will right itself.
(Looking at www.whatsmydns.net, seems that nuendo has probs in china, russia and one little part of the USA, but not Aus.)

You've been banned~!

LEX

[colony nofi]

hehehe :)
See. Now I'm really confused. Can't get on from either of the studio computers either (different ISP)...
AND I can't get on thru my vpn in either the UK or USA. Something odd for sure - I can't for the life of me work out what could cause it.

From my studio computer : Safari can’t open the page “http://www.nuendo.com/” because Safari can’t find the server “www.nuendo.com”.

THAT is telling me there is a dns problem somewhere.... hints / ideas?

Cheers, B.

[kdm]

If you happened to upgrade each copy of Safari, try clearing it's cache, perhaps restarting it, though I assume that was done already anyway; and since this was two different systems and ISP, it seems extremely remote that would be the problem.

Safari has an interesting way of simply losing track of DNS servers (used to see that all the time, esp. with Nuendo.com, sometimes Cubendo, sometimes GS or VI-Control). That's why Safari was the first browser to get the boot here and on our home system (Mac and PC) - maybe you prefer it, but we found it to be the most buggy browser out there.

I assume though other browsers also can't find it - if so, it could just be a link between you and Germany.

[colony nofi]

Yeah - I suspected safari, but I have now tried :
1 x laptop
2 x workstations
(total, 2 different isp's)
+ 1 x iphone.
Safari, Chrome, firefox.
All macs though ;)
And I can get thru to other german sites.
AND I can't get thru using a VPN into usa or uk...
I just can't work out what could cause this situation.
Ah well.

[Andrew J]

Brendan, I'm failing on www.nuendo.com too...

[LEX]

Brendan, I'm failing on www.nuendo.com too...

Ah. Because of the "aussie issue" with pricing, they've blocked Australia I bet. Maybe they don't want any more commentary on the extortion pricing down under.

We need Vin, Sam and the other cobbers to give it a test.

LEX

[colony nofi]

hm...
I'm most interested in why I can't see it from my UK VPN....
I wonder if it is not just australia with the problem...

here we go : (from dns quick check) - interesting stuff hilighted in red...

Got DNS list for 'nuendo.com' from h.gtld-servers.net or h.gtld-servers.net or h.gtld-servers.net or h.gtld-servers.net
Found NS record: ns.comunit.net[212.12.55.242], was resolved to IP address by h.gtld-servers.net
Found NS record: ns1.pop-i.de[212.79.49.54], was resolved to IP address by a.nic.de
Found NS record: ns2.pop-i.de[212.79.50.13], was resolved to IP address by a.nic.de
Found NS record: ns7.dns-net.de[212.91.231.34], was resolved to IP address by z.nic.de
Domain has 4 DNS server(s)

CheckDNS.NET is verifying if NS are alive
DNS server ns.comunit.net[212.12.55.242] is alive and authoritative for domain nuendo.com
DNS server ns1.pop-i.de[212.79.49.54] is alive and authoritative for domain nuendo.com
DNS server ns2.pop-i.de[212.79.50.13] is alive and authoritative for domain nuendo.com
DNS server ns7.dns-net.de[212.91.231.34] is alive and authoritative for domain nuendo.com
4 server(s) are alive

CheckDNS.NET checks if all NS have the same version
Master DNS defined by SOA (ns1.steinberg.de) was not found among NS records.
Zone version on ns7.dns-net.de is 2010060701, but on ns.comunit.net it is 2010042701
Check that your secondaries are set up to load zone from primary.

CheckDNS.NET is verifying if NS are alive
NS list mismatch: registration authority reports that domain is hosted on the following servers: 'ns.comunit.net; ns1.pop-i.de; ns2.pop-i.de; ns7.dns-net.de', but DNS server ns.comunit.net reports domain to be hosted on 'ns2.pop-i.de; ns7.dns-net.de; ns1.pop-i.de; ns1.steinberg.de; ns.comunit.net'. Please make sure that you configure the same DNS servers in registrar database and on your DNS

CheckDNS.NET verifies www servers
Checking HTTP server www.nuendo.com [213.83.2.99]
HTTP server www.nuendo.com[213.83.2.99] answers on port 80
Received: HTTP/1.1 302 Found (Server: Apache) Location: /phpbb2
Your main page redirects to another location. Several search engines will be unable to index your site.

[colony nofi]

And here's the kicker.

If I point my browser to http://nuendo.com rather than http://www.nuendo.com - it works.
Ditto cubase.net

Cheers, Brendan.

(Except - of course - I can't login...as it tries to pull up http://forum.nuendo.com - which it can't.... so I can't even tell them there is a problem. Ah well....)

[kdm]

Okay - it isn't just you - it's down here as well now - both versions of the URL. Weird. It must be their DNS servers cycling new addresses, or the site just up and down.

[kdm]

Try http://forum.nuendo.com/phpbb2/

That works here - so they must be redirecting the other URLs.

[colony nofi]

no - http://forum.nuendo.com/phpbb2/ not working from here.
But if its changing...i'm guessing someone is trying to fix it. :)

[kdm]

I think that's what's happening - I went to steinberg.net and followed the link there to the forum. It used to be http://www.nuendo.com/phpbb2/ but now it's http://forum.nuendo.com/phpbb2/ (my old bookmark doesn't work, but the link from steinberg.net does).

[kdm]

It might take a while for the new link to propagate servers.

[TAFKAT]

FWIW: I am now able to get to both.., so what ever the issue its resolved.

Not that it would be a great loss if it was still down... LOL

[colony nofi]

Yeah - seems to be back up here now. B.

[John Lance]

Found that the URL http://www.nuendo.com no longer works. http://forum.nuendo.com does work.
I used the www.nuendo.com URL all of the time, until now.

[LEX]

http://forum.nuendo.com/phpbb2/viewtopic.php?p=180153#180153

[TerryG]

hmm... n.com down for me today... c.net is still working...

website update or... ?

[kdm]

Terry - make sure you are using the new URL in your bookmarks: http://forum.nuendo.com/phpbb2/index.php
The previous used www.nuendo.com instead of forum.nuendo.com.

[TerryG]

Terry - make sure you are using the new URL in your bookmarks: http://forum.nuendo.com/phpbb2/index.php
The previous used www.nuendo.com instead of forum.nuendo.com.

I am... dead for me.

[kdm]

What browswer? Might try clearing the cache just to be sure. Since they changed the URL it has to propagate through name servers. Could just be a temporary issue based on the route your ISP takes to it. That said, I've actually had ISPs fail to recognize DNS changes, so if it doesn't come back up - give them a ring and see what they say.

[TerryG]

yep. working now...

[kdm]

Now it's down here....again. lol

[TerryG]

rolling blackouts... LOL

I ended up going to Steinberg's main site and jumping through the support forum links... They've created a new site name "ID" that shows up in bookmark/favorites now... I had to save this one for it to work, even though the actual link was the same I'd been using.

nuendo.com .:|:. Index
http://forum.nuendo.com/phpbb2/

[MattiasNYC]

rolling blackouts here too....

[LEX]

rolling blackouts here too....

Here too.

LEX

[kdm]

Still down here - has been all afternoon.

[TAFKAT]

Working here... :-)

[TAFKAT]

Spoke too soon, its now reporting that the domain no longer exists... !

Wow, for whom the bell tolls...

[Vinark]

Seems to be a DNS issue. I use googles dns service at 8.8.8.8 and that has this issue. Setting it back to auto (which uses the upc Amsterdam DNS server) it now works normal again. Strange:willy_nilly:

[colony nofi]

Yeah - google dsn has been having trouble with it all day - and now my isp dns AND open dns are both unable to get into nuendo.com from ANY of the suggested methods. They are struggling for sure. Whether it is a big update, or just a server transition gone wrong, who knows.....
:)
B.

[Sam]

Yep, I can't get in now either....

[TerryG]

No worries, guys...

BP has paid Google to control the flow of Internet traffic to their oil spill management marketing sites, everyone else will suffer rolling blackouts... indefintely.

[kdm]

Still down here. Obviously more than just a simple DNS change. Steinberg.net seems to be in flux somewhat as well - the home page is missing a pic/graphic (blank space at the top), or at least it takes forever to load.

[TAFKAT]

I susupect this all related to them doing some major re-plumbing in the back end, the forums are about to go behind the curtain of MySteinberg, so no more public access/ viewing

Interestingly, C.net is still up.

[TAFKAT]

N.com is back up..

Get in quick, while it lasts... LOL

[Animus]

It never went down for me. Weird.

[TAFKAT]

It never went down for me. Weird.

:eusa_think:

[TAFKAT]

Its down again here..

[leggy]

Yep same here.

Rob.

[Animus]

Still up here.

[TAFKAT]

Yeh, back again...

:willy_nilly:

[Sam]

Oops...gone again!

[Animus]

Still up. Must be only certain subnets.

[LEX]

Still up. Must be only certain subnets.

It in the nano nets now.

LEX

[TerryG]

It in the nano nets now.

LEX

No No Nanette! (probably way too old of a reference for you pups...)
..still working here

[ROCKINROG]

It seems different pages will bring you to the DNS problem page. It's really strange. You seem to have to get to different pages from an alternative link or way.

[LEX]

Down again.

LEX

[John Lance]

So far I've noticed that if www.nuendo.com (http://www.nuendo.com) doesn't seem to work, then forum.nuendo.com is working, or visa versa.

I did see both gone though one day, but usually one or the other is working.

Right now, both DNS addresses work here.

Is this a DNS server type of problem or is Nuendo.com doing something that is throwing the internet DNS servers off? Just curious if anyone knows.

[LEX]

No No Nanette! (probably way too old of a reference for you pups...)
..still working here

http://www.dailytech.com/Nanonet+Structure+May+Improve+Rechargeable+Batteri es+Tenfold/article17724.htm

[colony nofi]

Seems like there are rolling outages again - bothe nuendo.com and forum.nuendo.com are throwing up php errors. So, this time rather than dns problems, it seems that behind the scenes updates are adversely effecting users...

Brendan.